Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or an entity, "you" or "User") and AiSync.Team ("we," "us," or "our") governing your access to and use of the AiSync.Team platform, including our website, applications, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

Important: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 17 carefully.

2. Eligibility

You must meet the following requirements to use our Services:

• You must be at least 13 years of age (or 16 in the European Economic Area)
• You must have the legal capacity to enter into binding contracts
• You must not be prohibited from using the Services under applicable laws
• If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms

By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Not share your account credentials with others
• Not create an account using a false identity or impersonate another person

3.2 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account. You agree to immediately notify us of any security breach or unauthorized use.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, our Acceptable Use Policy, or engage in fraudulent, abusive, or illegal activities.

4. Description of Services

AiSync.Team provides an AI-powered collaboration platform featuring:

• Workspace Management: Create and manage team workspaces with customizable settings
• Real-Time Messaging: Communicate with team members via channels and direct messages
• Channel Organization: Organize conversations into public and private channels
• Thread Conversations: Create threaded discussions within channels
• File Sharing: Share files and media with workspace members
• Member Management: Invite, manage, and assign roles to workspace members
• AI Features: AI-powered meeting notes, smart scheduling, and intelligent assistance (where available)

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

5. Workspaces and Subscription Plans

5.1 Workspace Ownership

When you create a workspace, you become the Workspace Owner with administrative privileges. Workspace Owners are responsible for:

• Managing workspace settings and permissions
• Inviting and removing members
• Assigning member roles (Owner, Admin, Member, Guest)
• Compliance with these Terms and applicable laws
• Payment for subscription plans (if applicable)

5.2 Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described in your chosen plan
• Provide valid payment information
• Authorize us to charge your payment method on a recurring basis

5.3 Free Trial

We may offer free trial periods for certain subscription plans. At the end of the trial period, you will be automatically charged for the subscription unless you cancel before the trial ends. We reserve the right to modify or terminate free trial offers at any time.

5.4 Billing and Payment

• Recurring Billing: Subscription fees are billed in advance on a monthly or annual basis
• Price Changes: We may change subscription prices with at least 30 days' notice
• Failed Payments: If payment fails, we may suspend or terminate your access to paid features
• Taxes: Fees do not include applicable taxes; you are responsible for all taxes
• Refunds: Subscription fees are generally non-refundable except as required by law

5.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of the billing period.

6. User Content

6.1 Your Content

"User Content" means any content, data, or materials you submit, upload, or transmit through the Services, including messages, files, images, videos, and other materials.

You retain all ownership rights to your User Content. By uploading User Content, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and distribute your User Content solely to provide and improve the Services.

6.2 Responsibility for User Content

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any laws, regulations, or third-party rights
• Your User Content does not contain malware, viruses, or harmful code
• Your User Content complies with our Acceptable Use Policy

6.3 Content Monitoring

We do not actively monitor User Content but reserve the right to review, remove, or refuse to display any User Content that violates these Terms or is otherwise objectionable. We are not responsible for User Content posted by users.

6.4 Backup Responsibility

While we maintain regular backups, you are responsible for maintaining your own backups of important User Content. We are not liable for any loss or corruption of User Content.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services, including all content, features, functionality, software, designs, graphics, logos, and trademarks (excluding User Content), are owned by AiSync.Team and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services or software without our express written permission. Reverse engineering or attempting to extract source code is strictly prohibited.

7.2 Feedback

If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our Services without compensation or attribution.

7.3 Trademark

"AiSync.Team," our logo, and related marks are trademarks of AiSync.Team. You may not use our trademarks without our prior written consent.

8. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms and our Acceptable Use Policy.

You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services to transmit harmful, abusive, harassing, defamatory, or illegal content
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Use automated systems (bots, scrapers) to access the Services without permission
• Transmit spam, phishing attempts, or unsolicited communications
• Upload malware, viruses, or other malicious code
• Circumvent security measures or rate limiting
• Use the Services to compete with us or build a similar product

9. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Services, you consent to our data practices as described in the Privacy Policy.

For users in the European Union, United Kingdom, California, and India, additional privacy rights and protections apply as detailed in our Privacy Policy.

10. Third-Party Services and Links

Our Services may integrate with or contain links to third-party services, websites, or applications. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or terms of service.

Your use of third-party services is at your own risk and subject to their respective terms and policies. We do not endorse or assume any liability for third-party services.

11. API Access

If you use our API (Application Programming Interface), you agree to:

• Comply with API rate limits and usage restrictions
• Use API keys securely and not share them publicly
• Not use the API to build competing services
• Comply with API documentation and best practices

We may suspend or terminate API access if you violate these Terms or API-specific terms.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding accuracy, reliability, or availability of the Services
• Warranties that the Services will be uninterrupted, secure, or error-free
• Warranties regarding the quality of any products, services, or information obtained through the Services

We do not warrant that:

• The Services will meet your specific requirements
• The Services will be available at all times
• Defects will be corrected
• The Services are free from viruses or harmful components

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AISYNC.TEAM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, or business opportunities
• Loss of goodwill or reputation
• Service interruptions or downtime
• Cost of substitute services
• Personal injury or property damage

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and whether or not we were advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless AiSync.Team, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms or any applicable laws
• Your User Content or any content you submit
• Your violation of any third-party rights, including intellectual property rights
• Any harm caused to third parties through your use of the Services

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

15. Termination

15.1 Termination by You

You may terminate your account at any time by accessing your account settings or contacting us at support@aisync.team.

15.2 Termination by Us

We may suspend or terminate your access to the Services, without notice, for:

• Violation of these Terms or our Acceptable Use Policy
• Fraudulent, abusive, or illegal activities
• Non-payment of fees
• Extended inactivity
• Any other reason at our sole discretion

15.3 Effect of Termination

Upon termination:

• Your right to access and use the Services will immediately cease
• We may delete your account and User Content after a grace period (typically 90 days)
• You remain liable for any outstanding fees or obligations
• Sections of these Terms that by their nature should survive termination will continue to apply

16. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify you via email or through the Services
• Provide at least 30 days' notice for material changes that adversely affect your rights

Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Services.

17. Dispute Resolution and Governing Law

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

17.2 Informal Dispute Resolution

Before filing a claim, you agree to first contact us at legal@aisync.team and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations for at least 30 days.

17.3 Arbitration Agreement (US Users)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

For users in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Exceptions to Arbitration: Either party may bring a lawsuit in court for:

• Intellectual property disputes
• Small claims court actions (if eligible)
• Injunctive or equitable relief

17.4 Class Action Waiver

You and AiSync.Team agree that any proceedings will be conducted only on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17.5 Jurisdiction-Specific Provisions

EU/UK Users: Disputes will be resolved in accordance with EU or UK consumer protection laws. You may bring legal proceedings in the courts of your country of residence.

Indian Users: Disputes will be resolved in accordance with Indian law. Exclusive jurisdiction lies with the courts of [Your Jurisdiction], India.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and AiSync.Team regarding the Services.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, labor disputes, or internet failures.

18.6 Export Controls

The Services may be subject to export control laws. You agree to comply with all applicable export and re-export restrictions and regulations.

18.7 US Government Users

If you are a U.S. government entity, the Services are "Commercial Items" as defined in FAR 2.101 and are provided with only those rights as granted to other users under these Terms.

18.8 Language

These Terms are written in English. Any translated versions are provided for convenience only. In case of conflict, the English version prevails.

19. Contact Information

If you have any questions about these Terms, please contact us:

20. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.