1. Introduction
This Cookie Policy explains how AiSync.Team ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at https://aisync.team and use our Services (collectively, the "Platform").
This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.
By continuing to use our Platform, you consent to our use of cookies and tracking technologies as described in this policy, subject to the choices you make regarding cookie preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. Cookies serve various purposes, such as:
- Remembering your preferences and settings
- Keeping you logged in to your account
- Understanding how you use our Services
- Improving your user experience
- Delivering relevant content and advertisements
Cookies can be "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (remain on your device for a specified period or until manually deleted).
3. Types of Cookies We Use
We use the following categories of cookies on our Platform:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Platform and enable core functionality. Without these cookies, certain features of the Services cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
__clerk_* | Authentication and session management via Clerk | Session / 7 days |
session_id | Maintain user session state | Session |
csrf_token | Security protection against cross-site request forgery | Session |
cookie_consent | Store your cookie preference choices | 1 year |
Legal Basis (GDPR): Necessary for contract performance and legitimate interests in security.
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve our Services.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics - distinguishes users | 2 years |
_ga_* | Google Analytics - persist session state | 2 years |
_gid | Google Analytics - distinguishes users | 24 hours |
analytics_session | Track user interactions and feature usage | 30 days |
Legal Basis (GDPR): Legitimate interests in improving our Services and user experience.
3.3 Functionality Cookies
These cookies allow us to remember choices you make (such as your language preference or theme selection) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme_preference | Remember your dark/light mode preference | 1 year |
language | Store your language preference | 1 year |
workspace_id | Remember your last active workspace | 30 days |
Legal Basis (GDPR): Legitimate interests in providing personalized user experience.
3.4 Targeting and Advertising Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.
Note: We currently do not use advertising cookies, but this may change in the future with appropriate notice and consent.
Legal Basis (GDPR): Consent (where applicable).
4. Third-Party Cookies
We use services from trusted third-party providers that may set cookies on your device. These third parties have their own privacy policies governing their use of information.
4.1 Clerk (Authentication)
We use Clerk for authentication and user management. Clerk sets cookies to maintain your login session and provide secure authentication.
- Provider: Clerk.com
- Purpose: Authentication, session management, security
- Privacy Policy: https://clerk.com/privacy
4.2 Google Analytics (if enabled)
We may use Google Analytics to understand how users interact with our Platform. Google Analytics uses cookies to collect anonymous usage data.
- Provider: Google LLC
- Purpose: Analytics, usage tracking, performance monitoring
- Privacy Policy: https://policies.google.com/privacy
- Opt-out: Google Analytics Opt-out Browser Add-on
4.3 AWS CloudFront (CDN)
Our infrastructure is hosted on AWS, which may use cookies for content delivery and security purposes.
- Provider: Amazon Web Services
- Purpose: Content delivery, security, performance optimization
- Privacy Policy: https://aws.amazon.com/privacy/
5. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
5.1 Web Beacons (Pixel Tags)
Small graphic images embedded in emails or web pages to track whether content has been viewed or emails have been opened.
5.2 Local Storage
Browser local storage to store preferences and application state on your device. Unlike cookies, local storage data is not transmitted to our servers with every request.
5.3 Session Storage
Temporary storage that is cleared when you close your browser tab or window.
5.4 WebSocket Connections
We use WebSocket connections for real-time messaging. Connection metadata (IP address, connection time) is logged for security and troubleshooting purposes.
6. How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear cookies when you close your browser
- Enable "Do Not Track" signals
Browser-Specific Cookie Controls:
6.2 Cookie Consent Manager
When you first visit our website, we will display a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
6.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our Platform:
- Strictly Necessary Cookies: Cannot be disabled as they are essential for the Platform to function. Blocking these may prevent you from using our Services.
- Performance Cookies: Disabling these will not affect functionality but may reduce our ability to improve the user experience.
- Functionality Cookies: Disabling these may result in loss of personalized features and preferences.
7. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked.
At this time, there is no universally accepted standard for how to respond to DNT signals. As such, we do not currently respond to DNT browser signals. We will continue to monitor developments in DNT technology and may adopt a DNT standard when one becomes available.
8. GDPR and EU Cookie Consent
For users in the European Union and United Kingdom, we comply with the General Data Protection Regulation (GDPR) and ePrivacy Directive requirements:
- Consent: We obtain explicit consent before placing non-essential cookies on your device
- Transparency: We provide clear information about which cookies are used and their purposes
- Control: You can withdraw consent and manage cookie preferences at any time
- Granular Choices: You can accept or reject specific categories of cookies
Your consent choices are stored in the cookie_consent cookie and respected across all pages of our Platform.
9. International Data Transfers
Some of our third-party service providers (such as Google Analytics and AWS) may process cookie data outside of your country of residence, including in the United States.
We ensure that appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission for transfers from the EU/UK.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or through the Platform (for registered users)
- Request renewed consent where required by law
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
AiSync.Team
Email: privacy@aisync.team
Data Protection Officer: dpo@aisync.team
Website: https://aisync.team
12. More Information
To learn more about cookies and online privacy, you may find the following resources helpful: